Payment Guide

This Payment Guide is designed to help you understand how to complete a smooth and secure checkout experience when shopping at Havessacasa.

1. How to Pay

To complete your purchase:

  1. Add your desired items to the shopping cart
  2. Proceed to checkout page
  3. Fill in shipping and billing information
  4. Select a payment method
  5. Confirm and submit payment

Once payment is successful, your order will be confirmed automatically.

2. Available Payment Methods

We accept a range of secure payment options, including:

  • Credit & Debit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Other payment options displayed at checkout depending on your country

All transactions are processed through secure third-party payment systems.

3. Payment Confirmation

After successful payment:

  • You will receive an order confirmation email
  • Your order will enter processing within 1–3 business days
  • Preparation for shipping will begin shortly after confirmation

If you do not receive a confirmation email, please check your spam folder or contact support.

4. Currency & Charges

  • All prices are listed in USD (United States Dollars)
  • Your bank may apply currency conversion fees for international payments
  • Final charges may vary slightly depending on exchange rates or bank policies

5. Payment Issues

If your payment fails:

  • Check card details and billing information
  • Ensure sufficient balance or credit limit
  • Try an alternative payment method
  • Contact your bank if the issue continues

We are unable to process orders that are not successfully paid.

6. Security & Protection

Your payment security is our priority:

  • All transactions are encrypted
  • We do not store full card details
  • Payments are handled by trusted third-party providers

This ensures your financial information remains protected at all times.

7. Refunds After Payment

If a refund is approved:

  • It will be returned to your original payment method
  • Processing time is typically 1–3 business days after approval
  • Additional time may be required by your bank or payment provider

8. Need Help?

If you have any payment-related questions, please contact us:

Address: 47 Storrow St #0, Lawrence, MA 01841, United States
Email: hello@havessacasa.com
Phone: +1 (978) 328- 9179
Customer Service Hours: Mon–Fri, 9:00 AM–6:00 PM CST