Personal Data Protection Policy

This Personal Data Protection Policy explains how Havessacasa collects, uses, stores, and protects your personal information in accordance with applicable United States privacy principles and industry best practices.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal data:

  • Identification information (name, email address, phone number)
  • Billing and shipping addresses
  • Order and purchase history
  • Payment-related information (processed securely by third-party providers)
  • Device and usage data (IP address, browser type, operating system)
  • Communication records when you contact customer support

2. How We Use Your Data

We use personal data for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support services
  • Sending order confirmations and shipping updates
  • Improving website performance and user experience
  • Preventing fraud and unauthorized transactions
  • Complying with legal obligations
  • Sending marketing communications (only when permitted)

3. Data Sharing

Havessacasa does not sell your personal data.

We may share limited information with trusted third parties, including:

  • Payment processing providers
  • Shipping and logistics companies
  • IT and hosting service providers
  • Fraud prevention services
  • Legal or regulatory authorities when required by law

All partners are required to handle data securely and use it only for authorized purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online system is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

After this period, data is securely deleted or anonymized.

6. Your Rights

Depending on your location in the United States, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Opt out of marketing communications
  • Limit certain data processing activities

To exercise your rights, please contact us using the information below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality
  • Analyze traffic and usage
  • Improve user experience
  • Support marketing activities

You may disable cookies in your browser settings, but some features may not function properly.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

If such data is discovered, it will be deleted promptly.

9. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this policy, please contact us:

Address: 47 Storrow St #0, Lawrence, MA 01841, United States
Email: hello@havessacasa.com
Phone: +1 (978) 328- 9179
Customer Service Hours: Mon–Fri, 9:00 AM–6:00 PM CST