Privacy Policy

At Havessacasa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment information
  • Account login credentials

Order Information

  • Purchased products
  • Order history
  • Transaction details
  • Shipping preferences

Device Information

  • IP address
  • Browser type
  • Operating system
  • Device identifiers
  • Website usage information

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Personalize your shopping experience
  • Deliver promotional communications when permitted by law

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Maintain website functionality
  • Analyze website traffic
  • Improve user experience
  • Measure advertising effectiveness

You may adjust your browser settings to disable cookies; however, some website features may not function properly.

4. Sharing of Information

Havessacasa does not sell personal information.

We may share information with:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Marketing service providers
  • Fraud prevention partners
  • Government authorities when required by law

All third-party partners are required to protect customer information and use it only for authorized business purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide requested services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Request data portability
  • Opt out of marketing communications
  • Limit certain data processing activities

To exercise your rights, please contact us using the information below.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take steps to remove it promptly.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.

We encourage users to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:Address: 47 Storrow St #0, Lawrence, MA 01841, United States
Email: hello@havessacasa.com
Phone: +1 (978) 328- 9179
Customer Service Hours: Mon–Fri, 9:00 AM–6:00 PM CST